Return Policy

Last updated June 01, 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@emporiobrasil.nl to obtain an authorization to return the product(s). After receiving a authorization to return the product(s), place the item securely in its original packagingand mail your return to the following address:

Empório Brasil
Attn: Returns
Topaasstraat 28  
7314 HT Apeldoorn  
Netherlands  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
        

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
info@emporiobrasil.nl 
This return policy was created using Termly’s Return and Refund Policy Generator.